Cancellation Policy

Your appointments are very important to Redefined Beauty Bar & Salon, as they are reserved especially for you. We understand that sometimes schedule adjustments are necessary. Therefore, we respectfully request a 24 hour notice for cancellations. Updates to our cancelation policy will be listed below.

  • To book a service appointment, you must provide a credit card to be kept on file. Gratuity and retail can be added to your account upon check out.
  • If you cancel your appointment prior to 24Hrs, there will be no cancelation fees.
  • If you cancel for any reason within 24hrs, there will be a 50% cancelation fee of your estimated service total.

– You will receive the estimated cancelation fee as a credit towards your next service, as long as the service is rebooked within 7 days. (Per availability, This does not guarantee you will receive a service within a week)

– On your third cancellation, you will be charged 50% of your estimated service total. No credit would be given.

  • If you are refused service due to failing our temperature check upon arrival, we will waive our cancelation fee and your service appointment will be rescheduled for a later date. (Per availability)
  • If you are a “No Show” to your scheduled service appointment, you will be charged 100% of your estimated service total. If you have any questions about our updated policies and guidelines, please reach out to us.

Sincerely, 

Your Redefined Team

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